If you are to cancel, you must cancel at least 24 hours before your arrival time. Bookings must be cancelled directly with the property you have booked (you will find all of the details with your booking confirmation). Failure to do so will result in the first night (from each person in the booking party) being deducted from your credit card.
By making a cancellation you automatically forfeit your booking fee.
If you haven't received a confirmation email please let us know via the "contact us" booking form.
All bookings of 8 people or more fall under the "group" category and are subject to group cancellation and policies and not those of individual bookings. By booking via www.plushostels.com you are adhering to this policy.
PLUS only accepts bookings for those of 18 years of age or over. Those aged 17 years or under must be accompanied by an adult or have original written consent signed by a parent or guardian.
Use of personal information:
Please note by booking via plushostels.com you are agreeing for us to look after your personal information. We will not pass on your information to any third parties. All information will be stored accordingly and may be used for internal promotions such as any special offers and or newsletters.